VeriSureDX at-home collection kit

Instructions for Use

Collect your sample at home and send it to the lab in four phases. Read every step before you open your kit.

Prescription use onlyDocument VSDX-IFU-001 · Rev A · Oct 1, 2026

Before you begin

Four things to get right first

  • Plan your timing

    Collect Monday through Thursday, first thing in the morning for a fasting blood draw. Be sure to drop off or have UPS collect your blood sample before noon so your sample ships the same day for our lab to receive it the next day.

  • Prepare your body

    Drink extra water the day before. Fast for 12 hours before you collect your sample. Be sure to collect your sample first thing in the morning for a fasting blood draw.

  • Fill out your VeriSureHealth DirectDX Collection ID Card

    Please send this card back to us in the Biohazard bag, along with your collected sample.

  • Ship the same day

    Drop the package at a staffed UPS location. Never use a drop box. Or schedule the day before with UPS for pick up. Download the UPS app to do so.

Your kit

What’s in the box

Lay everything out on a clean, flat surface and check it against this list.

  • Collection device
  • Collection tube
  • Heat pack
  • Alcohol pads
  • Bandages and Gauze pad
  • Collection ID Card
  • Biohazard bag
  • Return shipping bag
  • Instructions for Use

You may also need a razor, a mirror, and a 5-minute timer.

Steps 1 to 15

Follow the steps in order

Take your time. If something looks wrong at any point, stop and contact us before you continue.

Phase 1 · Steps 1 to 7

Prepare

  1. Hydrate

    Drink two 8 oz glasses of water about 30 minutes before you collect.

  2. Fill Out Your DirectDX Collection ID Card

    Fill out the card completely, including the collection date and time of when you collected your sample.

  3. Prepare the Area

    If needed, shave the top of your arm - the Collection Area - so the device properly stickers to and sits flat against your upper arm.

  4. Wash and set up

    Wash your hands, then lay out your kit on a clean, flat surface.

  5. Setup Device for Sample Collection

    Open the Collection Device and Remove Tube Cap. Place the tube cap somewhere safe to recap the tube. Connect the tube to the spout of the device. Make sure the tube line markers are facing outward so that you can see when the tube is filled.

  6. Warm the Area

    Activate the heat pack by bending the metal activation tab. Once heating is activated, hold it on the Collection Area for about 4 minutes. If the upper arm stays cold, rub the area for 2 minutes instead.

  7. Clean the area

    Wipe the area with an alcohol pad and let it air-dry.

Phase 2 · Steps 8 to 11

Collect

  1. Attach the Device

    Remove the sticker cover on the flat side of the device. With your other hand (the arm you didn’t clean), press the sticker part of the device onto your cleaned upper arm Collection Area, with the tube pointing down. Let your arm hang at your side.

  2. Activate and Wait

    Follow the steps for the device in your kit.

    Big red round button (Tasso)

    Remove the clear plastic cover from the red round button and press all the way down once. Set a 5-minute timer. Blood may take 1 to 3 minutes to appear in the tube.

    Safety clip and flip switch (RedDrop)

    Remove the safety clip and push the switch to the bottom position. Set a 5-minute timer. Blood may take 1 to 3 minutes to appear in the tube.

  3. Remove the device

    When the tube is filled to the top line, peel the device off your arm. Use the gauze pad and bandage if needed, then twist the tube free and cap the tube.

  4. Lock Tube and Mix

    Ensure the cap is tightly on the tube. It may be either a snap cap or a twisting lock cap. Gently tip the tube upside down ten times to mix the preservative. Do not shake.

Phase 3 · Steps 12 to 15

Pack and ship the same day

  1. Bag the tube

    Place the tube and your completed DirectDX Collection ID Card in the biohazard bag, with nothing else inside.

  2. Ready the Return Shipping Bag

    Place the packed biohazard bag into the preaddressed Return Shipping Bag that came with the box and seal to close.

  3. Drop off Or Place for Pick Up

    Drop your Return Shipping Bag to a staffed UPS location. Never use a drop box. Or prepare it for UPS pick up if pick up was scheduled ahead. Drop off or pick up must happen before noon to ensure proper overnight shipping. The Return Shipping Bag must ship the same day, overnight delivery, as when you collected your sample. UPS Pick ups can be scheduled with the UPS app.

  4. Clean up

    Dispose of used materials safely, reuse nothing, and wash your hands.

What happens next

From your doorstep to your results

  1. 1 · Kit delivery3

    business days after the order is placed and intake forms are completed.

  2. 2 · Collect and shipSame day

    Collect, pack, and drop off before the carrier cut-off.

  3. 3 · Lab testing3–5

    business days after the lab receives that sample and provider review.

  4. 4 · ResultsOnline

    We will notify you when your results are ready to view. If there is an urgent medical matter with your results, our team will reach out to you immediately.

Some samples take a little longer to process. We will keep you updated.

Phase 4

Your results

  • Get notified

    We alert you as soon as your results are ready.

  • View them securely

    Sign in to your VeriSureHealth portal to see your report.

  • Know your next step

    Talk with a licensed medical provider if you have any questions about your results.

A result is one piece of the picture

Talk with a clinician before changing any medicine or treatment because of a test result.

Safety

Important safety information

Do not use the kit if

  • The package is damaged, open, or looks tampered with.
  • The expiration date on the box has passed.
  • Any part is missing or damaged.

Stop and get care if

  • You feel faint, dizzy, or unwell. Remove the device and sit or lie down.
  • Bleeding does not stop with pressure.
  • You think you are having a medical emergency. Call 911.

This kit is not for emergencies. If you think you are having a medical emergency, call 911.

Used materials are biohazardous. Keep the kit and its contents away from children and pets.

We’re here to help

Call
1.888.273.9711
Email
support@solutiondx.com
Hours
Monday – Friday, 8 AM – 5 PM PT
Distributed by Solution Diagnostics, LLC, Salt Lake City, Utah. Prescription use only.